Privacy Policy - CricBet99

1. Information We Collect

When you use CricBet99, we may collect the following types of information:

• Account information: Your name, phone number, and WhatsApp contact details provided during registration.
• Transaction data: Records of deposits, withdrawals, and betting activity associated with your account.
• Device information: Browser type, operating system, device model, and IP address collected automatically when you visit our website.
• Usage data: Pages visited, time spent on the site, and interaction patterns to help us improve the user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Creating and managing your CricBet99 account
• Processing deposits, withdrawals, and settling bets
• Providing customer support and responding to your queries
• Sending account-related notifications and promotional offers
• Improving our website, services, and user experience
• Preventing fraud, unauthorized access, and other security threats
• Complying with legal and regulatory requirements

3. Data Protection

CricBet99 takes data security seriously. We implement the following measures to protect your information:

• SSL encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL technology.
• Secure payment processing: Financial transactions are processed through verified payment gateways. We do not store your complete banking credentials on our servers.
• Access controls: Only authorized personnel have access to your personal data, and they are bound by confidentiality obligations.
• Regular security reviews: We periodically review our security practices to identify and address potential vulnerabilities.

4. Data Sharing

CricBet99 does not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• With payment processors to facilitate your deposits and withdrawals
• With our platform partners (betting exchanges) to manage your betting account
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of CricBet99 or its users

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of the website.

6. Your Rights

You have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), and opt out of promotional communications. To exercise any of these rights, contact our team.

7. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period after account closure to comply with legal obligations and resolve disputes. Transaction records may be retained for longer periods as required by financial regulations.

8. Children's Privacy

CricBet99 is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from a minor, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Platform after changes are posted constitutes acceptance of the revised policy.

10. Contact

For privacy-related questions or concerns, contact us through our website or reach our support team on WhatsApp.